Pricing Policy
All prices are subjected to the MRP.
Refund Policy
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be, unused, unwashed and in its original condition
- Originals receipts would need to be included
- All items would need to be purchased originally from our website.
If none of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
Applicable to All Products which are Sold by MadhavamalaWoodCarvings.com
We Take Pride in Our Quality & to Ensure it, we have a Strict System of Checking the Product from it’s Initial Stage to its Final Packing and Shipping Stage. Even After Multi Level of Checking, Error May Occur. To Remedy This Type of Outcome, we Provide 2 Types of Refund based on Time.
Express Replacement/Exchange : – You can apply for replacement/Exchange for the same product within 48 hours after receiving the product through contact@madhavamalawoodcarvings.com. You need to share us the images of the damaged product through email.
For exchanging one product with another product the difference between the price of the products and shipping charges will apply.
Note: – We Offer Manufacturing Defects Exchange within 48 hours once you the Receive Products. If you want to Avail the Services Even After 48 hours, Please Write us at contact@madhavamalawoodcarvings.com and State your Reason for the Same. The Final Decision Lies with us in the Matter.
Note: – The Refund Amount will be Subject to particular products with certain Conditions Based on Time, Place, Product, Value, Tax, compulsory Charges, Etc. at The Sole Discretion of Us. There are certain refund charges applicable on you which may vary product to product.
The refund charges includes
Shipping Charges
Restocking Charges
Tax on Shipping Charge
Other Permanent Charges
Charges for Handling & Re-Finish.